Rental insurance
Add damage cover to your mobility scooter rental for €10 a day. If the scooter is accidentally damaged while you have it, you pay only the excess instead of the cost of the repair.
At a glance
Damage cover in four lines.
- Price
- €10 a day
- Covers
- Accidental damage to the scooter
- You pay
- The excess, shown on your booking
- Deposit
- €200, refundable
What's covered
Accidents happen. The repair bill doesn't have to.
The cover applies to the scooter you rent from us, from delivery until we collect it, while you use it as shown in the safety briefing.
- Falls and tip-overs
The scooter tips over on a slope, a kerb or uneven cobbles and is damaged.
- Knocks and bumps
Contact with a kerb, a post, a door frame or another vehicle.
- Scratches and dents
Damage to the frame, panels and seat from everyday knocks.
- Broken parts
Lights, the basket, the folding mechanism and other parts damaged in an accident.
What isn't covered
Read this part too.
The cover is for accidents. These are not accidents, or not damage to the scooter, so you pay for them in full.
- Theft or loss
If the scooter is stolen or lost, the cover does not apply. Always use the frame lock.
- Lost key
A lost key costs €20 plus the delivery of a new one.
- Careless or intentional damage
Damage done on purpose, or by riding against the safety briefing: through deep water, down stairs, or with more than one person.
- Alcohol and drugs
Damage while riding under the influence of alcohol, drugs or medicine that affects your riding.
- People and property
Injuries to you or anyone else, and damage to other people's property. Check your travel insurance.
With or without
What you pay if the scooter is damaged.
Repairs are taken from your €200 deposit first. If they cost more than the deposit, we send you an invoice for the rest.
| If the scooter is | Without cover | With cover |
|---|---|---|
| Returned undamaged | €0 | €0 |
| Accidentally damaged | The repair | The excess at most |
| Stolen or lost | Its value | Its value |
| Faulty | €0 | €0 |
If something happens
Tell us first. We sort out the rest.
You don't fill in forms or deal with an insurer. You message us, and we take it from there.
- 1Get somewhere safe
Stop the scooter, switch it off, and check that you and anyone else are all right.
- 2Message us straight away
On WhatsApp, the same day. Tell us what happened and where you are.
- 3Send a few photos
Of the damage and of where it happened. They help us fix it quickly.
- 4Keep riding, or swap
We tell you if the scooter is safe to ride, repair it, or bring you a replacement if one is free.
- 5Get your deposit back
We check the scooter when we collect it, keep at most the excess for covered damage, and refund the rest.
FAQ
Rental insurance questions.
Is the rental cover an insurance policy?
No. It is a damage waiver from Pinge: for a daily fee, we waive most of what you would otherwise pay if the scooter is accidentally damaged. No insurance company is involved, and a claim goes straight to us.
Do I have to take it?
No, it is optional. Without it you pay for any damage to the scooter during your rental, up to the cost of the repair.
How much does it cost?
€10 a day in Tallinn: €49 instead of €39 for one day, or €119 instead of €89 for three days. Outside Tallinn we confirm the price when you book.
Does it cover theft?
No. The waiver covers accidental damage only. Always lock the scooter with its frame lock when you park it, and don't leave it outside overnight.
Does it cover injuries or damage to other people's property?
No. It covers the scooter only. Check your travel or personal liability insurance before your trip; many policies cover this.
Do I still pay a deposit with cover?
Yes. The €200 deposit is the same with or without cover. With cover, at most the excess is kept from it for covered damage; the rest is refunded.
Can I add cover after I have booked?
Yes, tell us when you confirm your booking or any time up to a week before your rental starts. After that, ask us and we do what we can. Cover can't be added after the scooter has been damaged.
What if the scooter arrives damaged or breaks down by itself?
That is on us, with or without cover. Tell us straight away and we repair or replace it. Wear and tear and faults are never charged to you.
Get in touch
Ready when you are.
Book a free test drive, reserve a rental, ask about service, or talk fleets. A real person answers, usually within 30 minutes during working hours.